FAQs
"We value your concerns and questions, and we strive to respond with transparency and sincerity in all our communications."
Do You Use Eco-Friendly Products
Yes, we are committed to using eco-friendly products in all our cleaning services. We understand the importance of protecting both the environment and the health of our clients. our cleaning supplies are carefully selected.
What Is Your Cancellation Policy
Our cancellation policy is designed to be flexible and accommodating. If you need to cancel or reschedule your cleaning appointment, we ask that you notify us at least 24 hours in advance to avoid any cancellation fees.
Is There A Contract
Yes, we typically require a simple contract for our services to ensure clarity and mutual understanding. The contract outlines the details of the services provided, pricing, payment terms, and cancellation policy, protecting both you and our team.
Do You Offer Guarantees
Yes, we offer a satisfaction guarantee to ensure that you are completely happy with our cleaning services. If you're not satisfied with any aspect of our work, simply let us know within 24 hours, and we will address your concerns promptly.
Are You Insured
Yes, we are fully insured to protect both our team and our clients during our cleaning services. Additionally, we occasionally use subcontractors, and we ensure that they are also insured, providing an extra layer of protection.
What Are Your Rates
Our rates vary depending on the specific cleaning services you are requiring and the size of your space. We offer competitive pricing and proved free; no-obligation estimates to give you a clear understanding of the cost involved.